Returns & Refunds

At BamaGirlwx Supply Co., each item is made to order just for you. Because of the custom nature of our products, we are unable to accept returns or exchanges for:

• Incorrect size ordered

• Color selection changes

• Change of mind

• Buyer's remorse

Please review the size chart carefully before placing your order.

If We Made a Mistake

Your satisfaction is important to us. If your order arrives with:

• A printing defect

• A damaged item

• The wrong item

• A manufacturing defect

please contact us within 7 days of delivery with your order number and clear photos. We'll gladly replace the item or provide a refund if the issue is confirmed.

Lost or Damaged Shipments

If your package is lost in transit or arrives damaged, please contact us as soon as possible so we can work with the shipping carrier and make it right.

Shipping Policy

Thank you for shopping with BamaGirlwx Supply Co.

Processing Time

All products are made to order.

Please allow 3–7 business days for production before your order ships.

During product launches, holidays, or severe weather events, production may take slightly longer.

Shipping

Shipping times vary depending on your location and shipping method selected at checkout.

Once your order ships, you will receive a tracking number via email.

Incorrect Shipping Address

Customers are responsible for providing an accurate shipping address.

Orders returned because of an incorrect address may require additional shipping charges to be reshipped.

Lost Packages

If your tracking shows delivered but you cannot locate your package, please first:

• Check around your property

• Ask neighbors

• Contact your local carrier

If you still need assistance, please contact us and we'll do everything we can to help.

By placing an order through our website, you agree to the following:

• Product colors may vary slightly due to monitor settings.

• Because items are handmade and made to order, slight placement differences may occur.

• We reserve the right to cancel orders suspected of fraud.

• Prices and product availability are subject to change without notice.

• All website content, logos, artwork, and designs are the property of BamaGirlwx Supply Co. and may not be copied or reproduced without permission.

Care Instructions:

• Hand washing is recommended to preserve the vibrant artwork and extend the life of your mug.

• Do not use abrasive scrubbers or harsh cleaners.

• Not microwave safe for reheating beverages.

At BamaGirlwx Supply Co., your privacy is important to us.

We collect only the information necessary to:

• Process your order

• Ship your products

• Communicate with you regarding your purchase

• Provide customer support

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Payment information is processed securely through our payment providers and is never stored by BamaGirlwx Supply Co.

Questions? We'd love to help.

BamaGirlwx Supply Co.

📧 Email: bamagirlwx@gmail.com

🌐 Website: www.bamagirlwx.com

Response Time: 1–2 business days